General FAQ
l
Do you have a physical
store and address as well?
l
Why would I want to
buy a replica watch instead of a real one?
l
Are these watches of
high quality or will they break after I open the box?
l
What types of watches
do you sell?
l
Will you be offering
other brands in the future?
l
I have seen other
websites that offer them for expensive, why are yours more cheap?
l
Can you lower your
prices anymore?
l
What
is the warranty on your watches?
l
Do you have a
catalogue with all your watches available?
About
Our Watches
l
What is a replica
watch and how is it different from the real watches?
l
How
close to the original are your watches?
l
What is Automatic
Movement?
l
Are the
leather bands real leather?
l
Is
the watch FULL, SOLID stainless steel? Or is it stainless steel coated?
l
Is
the glass SAPPHIRE CRYSTAL?
l
Does
the watch have SCREWS in the links, or PINS?
l
Are the watches
water-resistant?
l
What is meant by
automatic, chronograph, and quartz?
l
What is meant by
sweeping second hand, and which watches have it?
l
Does
the watch have the HACK mechanism?
l
Does
the watch have a SOLID STAINLESS STEEL BACK with GREEN ROLEX STICKER?
l
Does
the watch have the SERIAL NUMBER/ BAND NUMBER?
l
Does
the watch have STEELINOX markings, and Serial number on clasp?
l
Is
the watch a two-tone or all gold model?
l
Other
standard features for our watches
l
Why does my automatic
replica stop ticking and losing time?
l
How do I set time?
l
I have a watch with a
date, how do I change the date?
Shipping
FAQ
l
How long does it take
to ship out your watches?
l
How much does shipping
cost?
l
Do you ship out the
watch on the same day that I order it?
l
It has been 3 days
since I placed my order, how come it still hasn't been shipped yet?
l
How does my package
get shipped out?
l
How long does it take
to ship out your watches?
l
Do you deliver to P.O.
Boxes as well?
l
Do you deliver to
other countries other than the U.S.A. as well?
l
What happens if the
package is damaged or missing when I receive it?
l
How much do I have to
pay if you reship the product? Do I have to pay for it again?
l
How much longer will
it take if you reship the product back to me again?
l
I'm leaving the
country in 2 days; can I have the product shipped to me overnight?
l
How discreet is the
package? Will other people know what is inside?
Payment
Methods FAQ
l
Can I pay by other
methods? I.e. Cheques, money orders, Paypal, cash?
l
Which credit cards do
you accept?
l
Do you do Cash on
Delivery (COD) orders?
l
When will my credit
card be charged?
l
Are there any other
hidden fees to pay besides for the product and the shipping?
Disclosure
and Privacy FAQ
l
Do you have a privacy
policy?
l
Will my telephone
number be given out to anyone else?
l
Can I withdraw the
order placed with your online store?
l
Can I get my money
back if I am not satisfied with your product or service?
l
How can I contact your
site?
Do you have a physical
store and address as well?
No, currently we have no
other retail location other than our online store.
back top
Why would I want to
buy a replica watch instead of a real one?
The reason
why replica watches are so popular is because you can look classy and
professional, yet not have to spend tens of thousands of dollars doing it.
These watches look identical to the ones you will find at the jewellery store
selling for prices most people would not be able to afford. There is no reason
why these beautiful watches should only be limited to the rich, but to everyone
who wants to add a touch of class to their life style.
back top
Are these watches of
high quality or will they break after I open the box?
It depends on how you wear
it. If you wear it regularly, it will last a few years without any problems.
The watches we offer are of a very high quality. These are not the cheap
quality watches you will find on the streets that will break after a few days,
these will last for years! We are so confident in our watches, we offer an
exchange or refund for any watches if they are ever defective. View our Warranty
section to see types of warranties and details.
back top
What types of watches
do you sell?
To view a complete list of
brands of watches we have to offer, click on Home and
on the left side of the page, you will see a selection of brands we carry.
Select the brand from the sub category which you are interested in. A full list
of that particular brand will be available once selected.
back top
Will you be offering
other brands in the future?
Yes, we may add new brands
of watches to our website in the future depending on the availability of
brands.
back top
I have seen other
websites that offer them for expensive, why are yours more cheap?
We are manufacturer direct
sell our products on line, no any middle hide cost between you and us. You may think the price of the watches
depends on the quality; all photos on our web are Actual Photos take from the Our
Watch, you may see the ACTUAL quality by your eyes, and in fact we supply the
watches to other seller as well.
back top
Can you lower your
prices anymore?
Unfortunately, as much as
we¡¯d like to lower our prices, our profit margin is already very small and we
are selling them almost at the same price we make them. We offer the best
prices for our quality of watches. And offer FREE shipping if you order 2pc or
more in the order
back top
What is
the warranty on your watches?
We guarantee the quality of our watches. If your
watch is found to be defective within 90 days from the day you receive the
watch, simply log in to your account to request an exchange. Defects include
mechanical and battery problems, and does not include water damage or damage to
the watch inflicted by the customer.
back top
Do you have a
catalogue with all your watches available?
No we do not but our website
is printer friendly and you can print out any pictures of any watches from our
website.
back top
What is a replica
watch and how is it different from the real watches?
A replica watch is a watch
made similar to that of the real brand ones, except, at a much lower cost. A
real Rolex can go up to hundreds of thousands of dollars, but you can get a
replica similar to that one, for only a few hundred dollars. This allows the
normal everyday person to be able to look and feel classy, without having to
actually spend such ridiculous amounts of money on it.
back top
How close
to the original are your watches?
We only carry the highest quality replicas
available. This means that all of our watches are 90%-100% identical to the
original.
back top
What is Automatic
Movement?
A watch whose mechanism is
fitted with a device, (rotor) that automatically winds the spring by using the
force of gravity. An automatic is a mechanical watch whose mainspring is wound
as a result of the wearer's arm motion. The movement of the wrist and body
causes the rotor, a metal weight attached to a winding mechanism, to pivot
freely on its staff in the center of the movement. The rotor rotates back and
forth in a circular motion at the slightest action of the wrist. The rotor's
movement winds the mainspring, a flat coiled spring that powers mechanical
watches.
Rolex refers to its
automatic watches as "perpetual." Automatic, self-winding and
perpetual all mean the same thing: the watch winds itself. Many people
appreciate the craft involved in making a mechanical automatic movement. They
like the fact that this technology is hundreds of years old, involves many
moving parts, and yet keeps very accurate time. (Many automatics come with
glass backs which enable the wearer to view the action of the rotor and other
moving parts.) They appreciate the human element involved in an automatic
watch, that the movement is assembled by hand. Others like the fact that
automatics run on so-called "clean," natural energy--wrist power.
A person's normal arm and
wrist motion will keep an automatic watch properly wound. If you haven't worn
an automatic in a while, it is best to wind the stopped watch before putting it
on. Ten to 15 turns of the crown is usually enough to give full power to the
mainspring.
Back top
Are the leather bands
real leather?
Yes, all watches that come
with leather bands are 100% genuine leather
back top
Is the watch FULL, SOLID stainless steel? Or is it
stainless steel coated?
All too often replicas are stainless steel coated, so after some wear, the
stainless steel wears off, showing the brass or aluminum body, which makes the
replica completely useless then.
ALWAYS INSIST on full, solid stainless steel replicas!
back top
Is the glass SAPPHIRE CRYSTAL?
Don't settle for less than scratch resistant sapphire crystal.
How do you tell? Run a SHARP penknife across the dial when you receive the
watch
back top
Does the watch have SCREWS in the links, or PINS?
Most replicas have watch links which are linked by cheap pins, which require
hammering out, just adjust the links. Don't be fooled either by pins that are
folded, and resemble screws. Solidly built, high quality replicas should have
THREADED SCREWS in the links, NOT PINS - exactly as per genuine Rolexes. These
can be nicely removed with a small screw-driver to adjust for band size!
back top
Are the watches
water-resistant?
Cheap replicas will never
hold up under water. Get caught in the rain once and it is as good as gone.
While we don't expect that a replica should be worn for diving or swimming, it
will not be broken when in contact with water.
back top
What is meant by
automatic, chronograph, and quartz?
Automatic, or self-winding,
means the watch has a self-winding mechanism which allows it to run on
its own without batteries. The advantage is; batteries are not
required. The disadvantage is; they should be serviced every few years to make
sure they run smoothly.
Chronograph are the little
dials (or 'clocks') which appear within the watches themselves. They are
normally used as stopwatch timers, or tell you the date.
Quartz means the watch runs
on a battery. One disadvantage is, they normally have fewer markings and
details than self-winding watches, and you have to change the battery every so
often.
back top
What is meant by
sweeping second hand, and which watches have it?
A sweeping second hand
simply means that the second hand sweeps smoothly instead of ticking once every
second. Basically, it is just a bunch of very small, rapid, tiny ticks combined
that makes it look like it is sweeping smoothly. All automatic watches have a
sweeping second hand, and all battery-run (quartz) and chronograph watches have
a ticking second hand.
back top
Does the watch have the HACK mechanism?
All automatic movement watches from Breitling, Rolex etc, when the crown is
pulled out to set/adjust the time, the second hand stops moving - this is known
as the hack mechanism. This feature is almost never found on replicas, and is
usually a dead giveaway for a replica. Only high quality replicas have the hack
mechanism.
But you DON'T have to pay a fortune to get one that does - OUR replicas
have the hack mechanism!
back top
Does the watch have a SOLID STAINLESS STEEL BACK with GREEN ROLEX STICKER?
Replicas with the see-through, glass back, are another dead giveaway. Genuine
Rolexes have a solid stainless steel back, with the green Rolex sticker with model
number and logo. Don't settle for anything else!
back top
Does the watch have the SERIAL NUMBER/ BAND NUMBER?
Serial and band model number should be found on the final links/last piece of
any Rolex replica, exactly as found on genuine Rolexes. Unfortunately, MOST
replicas don't have that. But OURS DO.
back top
Does the watch have STEELINOX markings, and Serial
number on clasp?
All Rolex sports models have the traditional Flip-lock clasp, with STEELINOX
engraved clearly and sharply on the clasp, as well as the SERIAL NUMBER
engraved on the clasp. A good replica WILL HAVE THIS. If it doesn't, it's not
worth the money.
back top
Is the watch a two-tone or all gold model?
If so, IS THE DATE WHEEL GOLD, OR WHITE? Genuine 18k/SS and full 18k Rolexes have
the gold date wheel. If the replica you are interested in purchasing is a
two-tone or all gold model, ALWAYS ASK if the date wheel is white, or gold - if
it's white, KEEP YOUR MONEY, because that's a dead-giveaway for a replica!
back top
Other standard features for your watches?
When purchasing a replica, aside from all the above features, which help
distinguish a good replica from a bad one, all replicas should have the
following standard features:
* Screw-in crown.
* Unidirectional turning bezel where appropriate.
* All the appropriate Rolex logos, on crown and dial.
* Heavy weight.
back top
Why does my automatic
replica stop ticking and losing time?
When you first receive your
automatic replica, you need to wind it for 3 minutes straight before wearing
it. If you wear it everyday, it will continue to wind itself on your wrist when
you move around and walk. If you stop wearing it for more than approximately 2
days, the watch will need to be reset, but will then automatically wind itself
once you start wearing it again. The disadvantage to this is pretty clear.
Your watch doesn't keep time
if you don't wear it constantly. The advantages are that you don't ever have to
replace a battery, the watch keeps great time when it's running, and most of all,
this type of movement is exactly what the originals use!
back top
How do I set time?
To set time, you need to
turn button in anti-clockwise direction if you have a screw-in lock watch. You
need to softly pull the button out a little bit. The best way to do this is to
use first and second finger and use finger knuckle as a lever in order to pull
the button out with as little force as possible. You can feel a little
"click"! Now you can set the time by turning it anti-clockwise. This
would turn the minute-hour hands forward until you set the right time. When
time is set, push the button back and turning the button clockwise for a few
rounds. See our Setting Watch Time page for more information on
setting the time
back top
I have a watch with a
date, how do I change the date?
To change date and time you
need to do the following. If you have a screw-in button like Rolex, you need to
turn the button anti-clockwise for a few rounds until the button is loose. Then
you need to pull the button out softly by using your thumb nail and first
finger nail, softly and without force. You should feel a "click"
here. There are two steps when you pull the button out. The first step is for
setting the date (and Day if you have a Rolex Day-Date). The second step is for
setting the local. You can only set Date forward by turning button in one
direction. When you are done with setting date and time, push back the button
and wind it clockwise for a few times. No need to lock it. See our Setting
Watch Time page for more information on setting the time
back top
How long does it take
to ship out your watches?
It takes 3-7 business days
to delivery to North America. For all international orders, packages take 8-14
business days. (Business days - excludes weekends and holidays.)
back top
How much does shipping
cost?
We offer FREE shipping for
the order has 2 or more watches. These are the shipping costs for worldwide is
20usd/pc.
back top
Do you ship out the
watch on the same day that I order it?
Yes we usually do our best to
get it out the same day you place your order but sometimes it can take up to 72
hours. Please
allow 1- 2 Days to process your
credit card information. Once your order has been verified and confirmed by our
verification staff, the order will be sent out to our packaging and shipping
department. It will then take 3-7 business days for the package to arrive, from
the time your order was processed. (Business days - excludes weekends and
holidays.)
back top
It has been 3 days
since I placed my order, how come it still hasn't been shipped yet?
Please
allow 1- 2 Days to process your
credit card information. Depending on which style of watch you ordered, it may
have to be custom made, as some watches are made to order. Some of the more
exotic watches can take up to 3-5 business days for it to be shipped out. As
soon as your watch is shipped out, you will be notified of it in your Members
Section. The status of your watch will indicate as "Shipped".
back top
How does my package
get shipped out?
Your package is delivered to
you by USPS in the US or via your local postal service in any other country.
back top
How long does it take
to ship out your watches?
It takes 3-7 business days
to delivery to North America and Europe. For all international orders, packages
take 8-14 business days. (Business days - excludes weekends and holidays.)
back top
Do you deliver to P.O.
Boxes as well?
No, we can not deliver to
P.O. Boxes.
back top
Do you deliver to
other countries other than the U.S.A. as well?
Yes, we deliver world wide,
except to Singapore, Indonesia and some others. If your country is NOT listed
in the checkout process we do not ship to your country..
back top
What happens if the
package is damaged or missing when I receive it?
If your watch is damaged or
missing contact us and notify us of the situation, we will ship another watch
out to you once we receive back the damaged one.
back top
How much do I have to
pay if you reship the product? Do I have to pay for it again?
We will reship the product
back to you free of charge and we will not charge you a second time.
back top
How much longer will
it take if you reship the product back to me again?
To reship the package, it
will take another 5-7 business days from the day we confirm this information.
back top
I'm leaving the
country in 2 days; can I have the product shipped to me overnight?
Sorry but we do not offer
overnight shipping.
back top
How discreet is the
package? Will other people know what is inside?
Our watches are sent 100%
completely discreetly. There is no mention of the content written anywhere on
the box. Everything is discreetly packaged in a normal small box.
back top
Can I pay by other
methods? I.e. Cheques, money orders, Paypal, cash?
Unfortunately we only accept
credit card payments at the moment. By paying with a credit card, we will have
a confirmed statement showing how much was paid and when. Paying by credit card
will make it much more efficient for your order to get approved and processed
and have it shipped out to you as soon as possible.
back top
Which credit cards do
you accept?
We accept Mastercard and
Visa as methods of payments.
back top
Do you do Cash on
Delivery (COD) orders?
No we don't, 80% of COD
orders turn out to be scams and cause too many problems- We apologize to the
honest people out there.
back top
When will my credit
card be charged?
Please
allow 1- 2 Days to process your
credit card information. Your credit card will be billed once your order has
been processed and accepted by our billing department.
back top
Are there any other
hidden fees to pay besides for the product and the shipping?
No, there are no additional
fees to be paid. Our online live support, customer support help line, and
access to our Member's Area are all included. We are here to do our best to
make this experience with us, an excellent one. Customer support and customer
satisfaction is our number one priority.
back top
Do you have a privacy
policy?
We have the following
privacy statement in order to demonstrate our firm commitment to privacy. At
the "Order" form we collect contact information (like your email
address) and financial information (credit card numbers). This information is
only used to fulfill our customer orders. Financial information that is
collected is used to bill the user for products and services. We never abuse
your private information by renting, selling or sharing your details.
back top
Will my telephone
number be given out to anyone else?
No, your telephone number
and other personal information will never be given to anyone else. It is kept
in our database for future reference when you make another order. You will only
be contacted when we need to verify your order and if there are any problems
with the order.
back top
Can I withdraw the
order placed with your online store?
You can withdraw your order
within 12 hours of its placement.
back top
Can I get my money
back if I am not satisfied with your product or service?
Yes, if for any reason you
are not satisfied with the product, please contact our staff and notify us of
the problem. We will provide you with a return address where you can send the
replica watch, and please let know your tracking # for return. Once we receive
the watch, we will immediately have the funds reinstated back onto your credit
card.
back top
How can I contact your
site?
Click on the Contact Us page
and choose the appropriate department you are trying to reach and we will get
back to you usually within 24 hours.
